b77b's Privacy Policy

1 Introduction & Scope

b77b is a trusted online betting and casino platform in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy ("Policy") describes how b77b collects, uses, stores, shares, and protects your personal information.

This policy applies to b77b's website, mobile version, and all related services. When you register on our platform, log in, or use any of our services, you automatically come under this policy. We recommend that you read this policy carefully and in full.

Our platform is for individuals aged 21 and above only. Collecting information from minors is strictly prohibited and we remain vigilant on this matter at all times.

2 What Information We Collect

b77b may collect information about you in various ways. We divide the information collected into two main categories:

2.1 Information You Provide

This includes information you provide directly to us yourself:

• Name, date of birth, email address, and mobile number provided at registration
• National ID card or passport details submitted for identity verification
• Information related to financial transactions, such as your bKash, Nagad, Rocket, or Upay account details
• Messages or complaints you submit when contacting customer support
• Feedback provided in surveys or feedback forms

2.2 Automatically Collected Information

Some technical information is collected automatically without your consent or awareness, including:

• Your device's IP address and device identifier
• Browser type and version, and operating system information
• Which pages you visited on our site, how long you stayed, and how you navigated
• Your login and logout times and total session duration
• Usage statistics collected through cookies and similar technologies
• Your gaming activity, betting history, and deposit/withdrawal records

3 Purpose of Data Use

b77b uses the information collected from you for the following purposes:

• Account Management: To create, verify, and keep your account secure
• Identity Verification: To complete the verification process necessary to prevent fraud, money laundering, and access by minors
• Financial Transactions: To process your deposit and withdrawal requests and to ensure the security of transactions
• Customer Support: To respond to your questions, complaints, and requests and to provide support
• Service Improvement: To improve the functionality of our platform and the user experience
• Security Monitoring: To detect suspicious activity and to maintain the overall security of the platform
• Legal Obligations: To comply with applicable laws and regulations and to meet the requirements of regulatory authorities
• Responsible Gaming: To monitor users' gaming behavior and help prevent harmful patterns

4 Cookies & Similar Technologies

b77b uses cookies, web beacons, and similar tracking technologies. Cookies are small text files stored on your device that ensure the functionality of our site and improve your experience.

4.1 Types of Cookies

• Essential Cookies: These are essential for the basic functionality of the site. These cookies are used to maintain your login session, carry out security checks, and keep core features active.
• Functional Cookies: These cookies are used to remember your preferences and settings so you do not have to set them up again each time.
• Analytics Cookies: These cookies help us understand how our site is being used and to improve the quality of our services.

You can disable cookies through your browser settings, however some features of the site may not function correctly as a result.

5 Data Sharing & Disclosure

b77b does not sell your personal information to third parties. However, information may be shared in the following circumstances:

5.1 Service Provider Partners

We work with trusted third-party providers for payment processing, technical support, and other services. These partner organizations receive only the amount of information necessary to complete their designated tasks and are required to follow their own policies that are consistent with our privacy policy.

5.2 Legal Requirements

In the case of a court order, a lawful request from a law enforcement agency, or any other legal obligation, we may share relevant information with the relevant authorities. In such cases, we will always act within the law and in a way that protects your rights.

5.3 Business Changes

If there is any change in b77b's ownership or structure, such as in the case of a merger or acquisition, your information may be transferred to the new authority. You will be notified in advance in such cases.

6 Data Security Measures

b77b applies high-standard technical and administrative security measures to protect your data:

• SSL Encryption: 256-bit SSL encryption is used for data transmission on our website and applications, which protects your information from unauthorized access.
• Secure Servers: Your personal and financial information is stored in encrypted form on secure servers.
• Access Controls: Only authorized staff can view your information on a need-to-know basis, and a record is kept of every access.
• Regular Security Reviews: Our security measures are regularly reviewed and updated to ensure protection against the latest threats.
• Two-Step Verification: Additional verification methods are used for sensitive operations.

However, no method on the internet is 100% secure. While we strive for the highest level of protection, a complete guarantee of security is not possible. It is your responsibility to keep your password confidential and to notify us immediately of any suspicious activity.

7 Data Retention Period

b77b retains your information for as long as your account is active or as long as it is needed to provide our services. Even after an account is closed, some information may be retained for a specific period for the following reasons:

• To fulfill legal and regulatory obligations
• For dispute resolution and claims processing
• For the purpose of fraud prevention and security protection
• For audit and financial record-keeping purposes

Once the retention period has ended, your information will be securely deleted or anonymized.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request at any time to know what information we have collected about you and how it is being used. We will provide the information within a reasonable time.

8.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you may request that it be corrected. We will make the necessary corrections after proper identity verification.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, if there is a legal obligation or legitimate business need, we may be required to retain some information.

8.4 Right to Object to Processing

In some cases, you may object to the processing of your information, particularly regarding the use of your data for direct marketing purposes.

To exercise any of the above rights, please contact us at [email protected]. We will make every effort to respond to your request in a timely manner.

9 Protection of Payment Information

b77b handles financial transactions exclusively through bKash, Nagad, Rocket, and Upay. These payment gateways have their own robust security measures in place.

We never store your full mobile banking PIN or password. Only the information necessary to complete a transaction is securely transmitted to the relevant payment provider. Notifying us immediately of any suspicious transaction is also important for your own protection.

10 Third-Party Links & Services

Our platform may sometimes contain references to third-party services or content. These third-party sites or services have their own privacy policies and b77b is not responsible for their practices. It is recommended that you read their own policies before using any third-party services.

11 Privacy of Minors

b77b's services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from minors. Age is verified at the time of registration and if any discrepancy is found during the verification process, the account is immediately closed.

If you believe a minor has registered on our platform, please let us know at [email protected].

12 Policy Changes & Updates

b77b may update this privacy policy from time to time. If there are any significant changes, we will notify you via a notification on the platform or to your registered email. The date of each change will be noted at the top of this page as "Last Updated".

Continued use of our site after any changes will indicate that you have agreed to the terms of the updated policy. It is therefore recommended that you review this page regularly.

13 Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated privacy team will make every effort to resolve your matter as quickly as possible:

Your privacy is of the utmost importance to us. b77b always works with a commitment to earning and maintaining your trust.